There are many steps involved in restoring a damaged vehicle to pre-collision condition. These are technical skills, customer service skills, insurance company negotiation skills and managements skills. Let’s take a look at the Auto Body Repair Process.
The vehicle is initially inspected and the data is entered into an estimate computer system. This data is compiled into an estimate that determines the cost of repairs. However, often there is hidden damage that cannot be seen until after the vehicle is disassembled.
The insurance company will review the estimate. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process.
Disassemble, Re-Adjust Initial Insurance Quote
When we disassemble the affected area, hidden damage is often found. At this time inner structural repairs are identified. Usually, this will require scheduling an insurance re-inspection and adjustment to the initial estimate.
The required parts for your vehicle are ordered, and availability is checked. Some parts may not meet our standards and may need to be re-ordered from another vendor. We track the availability and delivery of all parts. Often, the repair process cannot begin until the shop receives all of the structural parts.
The unitized body is returned back to the factory specification. Our computer based measurement system is used to analyze the frame of your vehicle. This system assures an accurate repair, and the safest vehicle for your family.
Once the structure and systems are repaired and in place, we replace the exterior panels, and all metal finishing that may be required. The vehicle comes back to life as sheet metal is installed and aligned. From here the vehicle will go to our paint department.
The Paint process is what makes the difference between an average job and a quality auto body repair. We prepare all panels for paint, computer match the exact color match, then feather the new paint to the existing panels to insure a seemless paint job. Clear coat finishes complete the paint process.
Chrome, rubber and plastic moldings and detail pieces are put back on the vehicle as we re-assemble the vehicle . All systems are checked and tested during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
The vehicle will be professionally cleaned and detailed so that when you sit behind the wheel, you will feel good about “new” car.
When the customer arrives to pick up the vehicle, we sit down and explain the bill, review any warranty options and complete any final paperwork. At Bavarian Body Works, we like to follow up within two weeks of delivery to make sure the customer is happy with the Auto Body Repair Process.